Proactive Governance

by Dr Neil Miller 23. May 2012 11:09
There is little argument about the need for and benefits of effective governance to an organization’s bottom line. But sustaining governance processes is a major challenge. Usually governance processes are measured in hindsight. This is like looking in the rear view mirror to decide the path ahead. What is needed is “proactive governance” where feedback from governance processes is provided in real-time. Generally there are two broad groups of people involved with governance: 1. Those who set the goals and policy framework, develop aggregated reporting mechanisms, monitor... [More]

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Effective Governance

by Dr Neil Miller 21. May 2012 10:32
Many organizations spend a lot of time and effort evolving policies, processes and workflows to ensure that their organization is being effectively governed.  But how can they be certain that these governance practices are actually being implemented? Unfortunately the consequences of poor governance can be severe.  Risks can unknowingly reach unacceptable levels, time can be wasted on missed and remedial actions, and reputations can be tarnished.     In most cases, people at the working level implement governance practices directed by managers.  Managers need to... [More]

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Get Plans Done

by Dr Neil Miller 3. April 2012 08:54
To get plans done successfully, you need to first develop a plan that is easy to understand.  Then you need to get people to work together to implement the plan. This sounds easy, but it can be very difficult to achieve in practice.  Developing a plan that is understandable and doable for everyone involved is usually time consuming and stressful.  But it doesn’t need to be. Simple One Page Plan TASKey has developed a simple one page plan template that makes it easy to develop a plan for any task in minutes.   The one page plan template has been used by tens of... [More]

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Reusable Plans

by Dr Neil Miller 2. April 2012 15:31
Plans take time and effort to develop and implement, but this is a good investment. If you can also save time, effort and stress by reusing a plan, then the investment has even more value. Ideally, a plan that will be reused should document the goal; context; who did what, when and with whom; and the specific resources that were needed. Most plans need to be updated while they are being done. So in many cases, reusing an initial plan is likely to miss critical information.  Making the plan match what actually happened increases the value of the plan to implementers and provides ... [More]

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Personal & Team Accountability - Why it is hard to achieve!

by Dr Neil Miller 30. March 2012 17:11
“Accountability cannot exist without proper accounting practices; in other words, an absence of accounting means an absence of accountability” – Wikipedia entry on Accountability.Just as financial accountability requires records of financial transactions; personal, team and organisational accountability requires records of what has been done to achieve goals.  Both financial accountability, and personal, team and organisational accountability requires progressive records in context, because people quickly forget what needs to happen or what has actually happened.But what... [More]

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Streamlining Interactions with Clients

by Dr Neil Miller 23. February 2012 17:05
Service providers need an efficient interaction with clients to get work done and minimize stress.  But both service providers and their clients have many competing priorities that make productive interactions hard to sustain. One of the greatest challenges is getting on and staying on the same sheet of music.  Any lack of clarity about what needs to be done and who is going to do it, wastes time and effort and builds stress. TASKey has developed a simple way to create an agreed action plan and to politely follow-up so tasks get done with a minimum of fuss.  A simple Plan-on-a... [More]

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Plan-on-a-Page Simplicity

by Dr Neil Miller 15. February 2012 12:49
Planning can be one of the most difficult workplace tasks, but it doesn’t have to be.  TASKey has developed a simple Plan-on-a-Page template that makes planning easy. The Plan-on-a-Page template has been used by tens of thousands of people in over 175 countries.   The feedback has been that even people with no management training can create a workable plan in around 10 minutes. Most people already have some form of a plan in their head.  The Plan-on-a-Page makes it easy to put this plan into a form that is easy for other people to understand and implement. The key ... [More]

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Plan-on-a-Page Teamwork

by Dr Neil Miller 15. February 2012 12:33
Developing plans that are easy for all team members to understand and implement is not easy.  However without a workable plan, a lot of time and effort is wasted trying to achieve a task goal. The core of team planning is to develop and complete a list of all the items/To Do’s that will achieve the task goal.  The list is usually developed in a team meeting and hopefully each team member then manages and does what they need to do. Communications and more meetings are used to keep the master list up-to-date and to ensure that team members have completed their To Do’s.&nb... [More]

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Automate Management Processes

by Dr Neil Miller 20. January 2012 14:52
There are a lot of critical management processes that can be significantly improved by using technology to automate all or parts of the process.  At TASKey and working with our clients, we have found that using software to automate and coordinate many enabling management processes saves time and effort, reduces stress, and achieves goals faster. Management is about helping people to work together to achieve business goals.  The functions of management are: Goal Setting, Planning, Organising, Leading, Monitoring, Communicating and Coordinating.  There are many parts of managemen... [More]

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Work Synchronising Engine

by Dr Neil Miller 16. December 2011 17:02
It can be argued that the greatest weakness in workplaces is the inability of relevant people to keep shared tasks and To Do’s synchronised.  This inability wastes a lot of time and effort, causes stress, strains interpersonal relationships, and constrains productivity. To Do’s are the working level actions done to complete a task.  They are generally managed by individuals who personally make lists to keep track of their To Do’s from plans, meetings and other communications.  It doesn’t take long for personal To Do lists (even when maintained) to get ou... [More]

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