21st Century Leadership - Making it easy for followers

by Dr Neil Miller 28. December 2009 17:49
The best leaders make it easy for people to follow them. People follow leaders who provide clear direction by making it easy to know what is happening, and what they need to do, when and with whom. Leaders need people to work together to achieve business goals. In the past, web and mobile technology was not a significant tool for leaders. However advances in web and mobile technology can now make it significantly easier to provide the direction and feedback followers need, in close to real-time, from anywhere, at any time. Consequently it is expected that leaders who embrace n... [More]

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21st Century Management – Where everyone manages

by Dr Neil Miller 21. December 2009 17:50
In the 20th century, management was largely handled by managers and supervisors who communicated with the people doing the work. In most cases, workers were responsible for managing their own time to get work done. Near the end of the 20th century, globalization, developments in technology and outsourcing caused managers to start looking for management solutions that can operate both within and beyond their organization. At lot of solutions were proposed, but most were incremental improvements to existing management practices. At the start of the 21st century, technological advance... [More]

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Matching skills & availability to workflow to increase productivity

by Dr Neil Miller 14. December 2009 17:52
In 21st century management, two of the greatest challenges are matching peoples’ skills and availability to the work being done, and keeping work flowing productively. For people to be productive and happy, they need a steady flow of relevant work that matches their skills and how they want to work. In the 20th century, managers usually had a team of people to complete work. Work teams were generally collocated and the manager matched team members’ skills and availability to get work done. Usually if a skill was missing one of the team members would cover the gap, a... [More]

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